FAQ
Frequently Asked Questions
Where are you based?
We are based in the UK
Do you only ship UK Wide?
No! We ship internationally however please contact for shipping costs to your preferred location before purchase. This is so we can turn the correct shipping settings on the website to allow a smooth transaction.
How long will my package take to arrive?
Please click the shipping policy link to find out about delivery times. this can be found at the bottom of the website home page.
What is your return policy?
Please click the return policy link to find out about delivery times. this can be found at the bottom of the website home page.
Do you offer other designs or personalisation?
Yes! most of our products are custom made (some are premade). For premade items, personalisation can be requested (e.g. add on chosen name) and for custom items customers can request design of their choice and we will order it in or make it if it is a name. Please note: requested names or designs may take longer to prepare and therefore processing and delivery will also be out with our standard times. Please contact us to discuss your requirements.
Thank you for shopping with us
Have a good day
Dee X
